FAQ

Refunds or Exchanges

Here at Beautiful Skin by Annie, we prioritize the happiness and wellbeing of our clients, and understand that skincare is never one size fits all. If you purchase a product from us and are unhappy with the results, we'll refund you or credit your account for the amount you paid without penalty. When returning and/or exchanging a product, please provide the product in it's original packaging.
Do You Have Parking Available?

Yes! We have extremely limited parking located inside the garage of our complex. If there are no spots available inside the garage, metered parking is also available along SW 61st Court.
What Is Your Late Arrivals Policy?

We know traffic and life happens! If you're running 10 minutes late, we will try to accommodate you in the best manner possible, but cannot compromise on the quality and timely care provided to our other clients. If you're running more than 15 minutes late, we kindly ask that you contact us by phone or text, since we may have to reschedule your appointment. Clients who are more than 15 minutes late will have to have their appointment shortened, and we would never want you to experience anything short of your full hour of relaxation! If we have any other appointments available that day, you may be able to be rescheduled for the same day
What's Your Cancellation Policy?

We kindly ask that if you're unable to make your scheduled appointment time, please notify us 24 hours prior. While we don't charge a cancellation fee at this time, this advanced notice allows us the freedom and flexibility to make schedule changes as needed.
Where Are You Located?

We are located at 6141 Sunset Drive, Unit #130b, South Miami, FL 33143.